Privacy Policy


Positive Nature Ltd (referred to in this policy as Positive Nature, “we” or “us”) is committed to respecting your privacy and to complying with applicable data protection and privacy laws. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It also sets out your rights under data protection legislation.


Who we are and how you can contact us

Positive Nature is a not-for-profit company limited by guarantee registered in England and Wales (company number 11053463). Our registered address is Ley Barn, Teffont, Salisbury, Wiltshire SP3 5RN, UK. If you have an enquiry relating to this privacy policy or to data protection, please send it to this address, or email with “PRIVACY/DATA” in the Subject field. 


What data is collected
We will usually collect basic personal data about you, including your title, name, email address and postal address. If we need to collect any other information from you, we will be very clear with you about our reason for collecting it, and will only do so with your specific consent. Please let us know if the personal information that we hold about you needs to be updated.


We will normally collect your personal data when you sign up to our website or mailing list, either online or by completing a form at one of our events. We will also collect your personal data when you provide permission for other organisations to share it with us (including Facebook and Twitter). In addition, we will collect personal data when you use our website. We may record details of any enquiries you make and which events you attend.


If you leave a comment on our website, we will collect the data you include in the comments form, your IP address and what is known as a browser user agent string to help with spam detection. We may also send anonymised string created from your email address to Gravatar to see if you use it. If you do, once your comment has been approved, your Gravatar image will be visible to the public in the context of your comment. Positive Nature reserves the right to withdraw comments at any time. Gravatar’s privacy policy is available here:


Why Positive Nature collects personal data

Positive Nature collects your personal data to enable us to provide you with information about our activities, which are intended to further our not-for-profit objectives. These activities include the organisation of projects and events, the publication of newsletters and email alerts, and the sharing of information about organisations with aims complementary to our own.


The personal data that we collect is either needed to fulfil a request that you have made or to enable us to provide you with a more personalised service. You do not have to disclose your personal information to browse our website but, if you choose to withhold requested information, we may not be able to provide you with certain services.


Communications with members of our mailing list are sent by email unless a member has specifically requested to be contacted by post.


Should you wish to stop receiving email communications from us, you can do so by clicking ‘Unsubscribe’ in any of our emails or visiting the following link:


The lawful basis for processing data


With your consent, we will process your personal data to provide you with information that you have requested or are expecting about our work or activities.


On other occasions, we may process personal data when we need to do this to fulfil a contract (if you have purchased a ticket for one of our events, for example).


We also process your data when it is in our legitimate interests to do so, and when these interests do not override your rights. Legitimate interests include providing you with information on our activities and those of carefully selected organisations with aims similar to our own.


Disclosing your information

We may disclose your personal information to any of our employees, officers or subcontractors (including Mailchimp, Google Analytics and other trusted contractors) insofar as reasonably necessary for the purposes set out in this policy.


We may disclose your personal information:


  • to the extent that we are required to do so by law;

  • in connection with any ongoing or prospective legal proceedings; or

  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).


We will not sell, swap or rent your personal information to or with third parties for marketing purposes.


How long we will keep your information

Personal information that we process for any purpose or purposes will not be kept for longer than is necessary for that purpose or those purposes. However, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests.


Analysing your data

We use the IP addresses of the people on our mailing list to undertake analytics on our customer base using third-party software such as Google Analytics. Such services help us to improve our website by collecting and reporting information on how you use it. The data used is anonymous and we cannot trace it back to individuals.



Our website uses cookies to distinguish you from other users of our website, to help improve our service and to enable you to make comments. A cookie is a small text file that writes to your hard drive to allow us to store information about your preferences or past actions, provided that you agree that we can do so. The cookie file contains your computer’s IP address and an anonymous user ID. By continuing to browse our site or by clicking ‘I accept’, you are agreeing to our use of cookies.


Cookies we set are:


  • mailing list related cookies which may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users; and

  • comments or enquiry form cookies which may be set to remember your user details for future comments or correspondence for your convenience so that you do not have to fill in your details again.


We also use social media buttons and /or plugins on our website that allow you to connect to your social network. For these to work, social media sites including Facebook, Twitter, LinkedIn, Instagram, YouTube and Vimeo will use our website to set cookies on your computer. These cookies may be used to enhance your profile on the relevant provider’s site or contribute to the data that it holds about you. Further information can be found in the privacy policies of the respective providers.


How to turn off cookies

If you want to delete cookies already on your device you can do this by deleting your browser history. You can also block cookies by activating the setting on your browser that allows you to refuse the setting of some or all cookies. Visit for further information.


Security of personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure, password and firewall-protected servers.


Your rights

You have a number of rights in connection with your personal information. These include the right to:


  • instruct us to provide you with any personal information we hold about you;

  • ask us to rectify information you think is inaccurate or to complete information you think is incomplete;

  • request the deletion of your personal data where there is no compelling reason for us to continue processing it;

  • object to the continued processing of your personal data for marketing purposes;

  • ask that we transfer the information you gave us to another organisation, or to you.


Notwithstanding the above, we may withhold personal information that you request to the extent permitted by law.


If you believe that we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (helpline number 0303 123 1113 or online via the ICO website:


Links to third-party sites

Our website may contain links to third-party websites that are not owned or operated by us, or contain embedded material from such websites. While we try to link only to those sites that share our high standards and respect for privacy, we are not responsible for the content, security or privacy practices of those third-party websites. We recommend you review the privacy policies of each site you visit to find out how your personal information may be used.


Updating the policy

We may amend this policy at any time. If we make any changes in the way we collect, use and/or share your personal information, we will notify you by sending an email to the last email address you provided to us, or by prominently posting notice of the changes on our website.



Last updated: 18 September 2019